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Willingness-to-Pay for Quality of Service: An Application to Efficiency Analysis of the UK Electricity Distribution Utilities

机译:服务质量的支付意愿:在英国配电公司效率分析中的应用

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摘要

Efficiency analysis of electricity distribution networks is often limited to technical or cost efficiency measures. However, some important non-tradable aspects of their service such as quality of service and network energy losses are often not part of the analysis. Moreover, technical or cost efficiency should not be achieved at the expense of allocative and economic efficiency. Valuation of service quality for regulatory models is particularly difficult. This paper presents an empirical approach to measure and incorporate service quality and energy losses into the analysis of technical and allocative efficiency of the utilities. We apply our method to the case of the distribution networks in the UK between 1990/91 and 2003/04 using the data envelopment analysis technique. We find that the efficiency of the utilities improved during the first and second five-year distribution price control reviews but exhibited a slight decline during the third review period. We find relatively low allocative efficiency - i.e. a mismatch in allocating resources among expenditures, service quality, and network energy losses. The results suggest that currently the utilities may not be correctly incentivised to achieve socially optimal trade-offs between these.
机译:配电网络的效率分析通常仅限于技术或成本效率措施。但是,其服务的一些重要的不可交易方面,例如服务质量和网络能量损耗,通常不是分析的一部分。而且,不应以牺牲分配和经济效率为代价来实现技术或成本效率。评估监管模型的服务质量特别困难。本文提出了一种经验方法来测量和将服务质量和能源损失纳入公用事业公司的技术和分配效率分析中。我们使用数据包络分析技术将方法应用于1990/91到2003/04年间英国的配电网络。我们发现,在第一个和第二个五年期配电价格控制审核期间,公用事业的效率有所提高,但在第三个审核期间却略有下降。我们发现分配效率相对较低-即支出,服务质量和网络能量损耗之间分配资源的方式不匹配。结果表明,当前可能无法正确激励公用事业,以实现它们之间的社会最优权衡。

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  • 来源
    《Energy Journal》 |2009年第4期|1-48|共48页
  • 作者单位

    Judge Business School, University of Cambridge;

    University of Cambridge, Faculty of Economics, Sidgwick Avenue, Austin Robinson Building, CB3 9DD, United Kingdom;

    Judge Business School, University of Cambridge;

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  • 正文语种 eng
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