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Ergonomists as designers: computational modelling and simulation of complex socio-technical systems

机译:人体工程学家作为设计师:复杂的社会技术系统的计算建模和仿真

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摘要

Contemporary ergonomics problems are increasing in scale, ambition, and complexity. Understanding and creating solutions for these multi-faceted, dynamic, and systemic problems challenges traditional methods. Computational modelling approaches can help address this methodological shortfall. We illustrate this potential by describing applications of computational modelling to: (1) teamworking within a multi-team engineering environment; (2) crowd behaviour in different transport terminals; and (3) performance of engineering supply chains. Our examples highlight the benefits and challenges for multi-disciplinary approaches to computational modelling, demonstrating the need for socio-technical design principles. Our experience highlights opportunities for ergonomists as designers and users of computational models, and the instrumental role that ergonomics can play in developing and enhancing complex socio-technical systems. Recognising the challenges inherent in designing computational models, we reflect on practical issues and lessons learned so that computational modelling and simulation can become a standard and valuable technique in the ergonomists' toolkit. Practitioner summary: This paper argues that computational modelling and simulation is currently underutilised in ergonomics research and practice. Through example applications illustrating the benefits, limitations, and opportunities of such approaches, this paper is a point of reference for researchers and practitioners using computational modelling to explore complex socio-technical systems.
机译:当代人体工程学问题在规模,野心和复杂性中增加。了解和创造了这些多方面,动态和系统问题的解决方案挑战传统方法。计算建模方法可以帮助解决这种方法缺陷。我们通过描述计算建模的应用来说明这一潜力:(1)在多队工程环境中的团队工作; (2)不同运输码头的人群行为; (3)工程供应链的表现。我们的示例突出了多学科方法对计算建模的好处和挑战,展示了社会技术设计原则的需求。我们的经验凸显了人体工程学家作为计算模型的设计者和用户的机会,以及人体工程学在开发和增强复杂的社会技术系统方面可以发挥的乐器作用。认识到设计计算模型中固有的挑战,我们反思了实际问题和经验教训,以便计算建模和仿真可以成为人体工业主义者工具包中的标准和有价值的技术。从业者摘要:本文认为计算建模和仿真目前在人体工程学研究和实践中未化。通过示例应用程序,说明了这种方法的益处,限制和机遇,本文是使用计算模型来探索复杂的社会技术系统的研究人员和从业者的参考。

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