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Exploring and comparing HR shared services in subsidiaries of multinational corporations and indigenous organisations in the Netherlands: a strategic response analysis

机译:探索和比较荷兰跨国公司和土著组织的子公司中的人力资源共享服务:战略应对分析

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Human resource shared service centres (HR SSCs) arc said to make optimal use of information technologies. (Especially lor MNCs, utilising MR SSCs supported by information technology increases the pressure to standardise or localise the HR SSC operations within their subsidiaries. In this paper, we explore whether what we call the content of HR SSCs (i.e. their HR activities and governance structures) is different in MNC subsidiaries to that of indigenous organisations. In so doing, we build on neo-institulional theory and the strategic response concept for uncovering how HR SSCs respond to local institutional pressures to become different or similar. As such, we contribute to the standardisation-localisation debate by responding to the call for more research into the response mechanisms that explain why MNC subsidiaries and indigenous organisations are similar or different. Further, by exploring eighteen Dutch HR SSCs in terms of their activities and governance structures, we contribute to the HR shared services literature by empirically illuminating the key characteristics of shared services: the centralisation of activities and the decentralisation of control.
机译:人力资源共享服务中心(HR SSC)据说可以最佳地利用信息技术。 (特别是跨国公司,利用信息技术支持的MR SSC增加了对其子公司内的HR SSC业务进行标准化或本地化的压力。在本文中,我们探讨了我们所谓的HR SSC的内容(即其HR活动和治理结构) )在跨国公司子公司中与本地组织有所不同,因此,我们以新机构理论和战略应对概念为基础,揭示人力资源共享服务公司如何应对当地机构压力以变得不同或相似。通过回应有关对响应机制进行更多研究的呼吁来进行标准化本地化辩论,这些机制解释了跨国公司子公司和本地组织为何相似或不同的原因;此外,通过研究其活动和治理结构方面的18个荷兰HR SSC,我们为通过经验阐明共享服务的关键特征来了解人力资源共享服务的文献ces:活动的集中和控制的分散。

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