Banking on speech services

Michael Caton

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Banking on speech services

机译：语音服务银行

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Woodforest national Bank is looking at speech recognition as a way to improve customer service over its existing touch-tone telephone banking system. Based in The Woodlands, Texas, Woodforest has four 24-hour branches, and transactions completed before 8 p.m. are credited to accounts the same day, seven days a week, rather than the 3 or 4 p.m. business-day cutoff typical of most banks.

机译：Woodforest国家银行正在考虑将语音识别作为一种改进其现有按键电话银行系统客户服务的方法。 Woodforest总部位于得克萨斯州伍德兰兹，拥有四个24小时营业的分支机构，交易时间在晚上8点之前完成。每周7天，而不是下午3点或4点记入帐户。大多数银行通常都有营业日截止时间。

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《eWeek》 |2004年第35期|p.37-38|共2页
作者
Michael Caton;
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中图分类计算技术、计算机技术;
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1. Globalisation and the Nigerian banking industry: efficiency and legitimacy considerations in the adoption of electronic banking (e-banking) services [J] . Abiodun O. Bada, Adekunle Okunoye, Ephrem Eyob, International journal of management and decision making . 2006,第5期

机译：全球化与尼日利亚银行业：采用电子银行（电子银行）服务时的效率和合法性考虑
2. The antecedents of online financial service adoption: the impact of physical banking services on Internet banking acceptance [J] . Jyh-Shen Chiou, Chung-Chi Shen Behaviour & Information Technology . 2012,第7a9期

机译：在线金融服务采用的前提：实体银行服务对互联网银行接受度的影响
3. Segmenting Mobile Banking Users Based on the Usage of Mobile Banking Services [J] . Deepak Chawla, Himanshu Joshi Global Business Review . 2021,第3期

机译：根据移动银行服务的使用，分割移动银行用户
4. A highly intelligible speech synthesis for banking services in financial network system ANSER [C] . Koyama, T., Horie, Interactive Voice Technology for Telecommunications Applications, 1998. IVTTA '98. Proceedings. 1998 IEEE 4th Workshop . 1998

机译：金融网络系统ANSER中银行服务的高清晰度语音合成
5. Speech-Language Services in Public Schools: How Ambiguity in IDEA Eligibility Criteria Impacts Speech-Language Pathologists in a Litigious and Resource Constrained Environment. [D] . Sylvan, Lesley. 2013

机译：公立学校的语言服务：IDEA资格标准中的歧义性如何在诉讼和资源受限的环境中影响语言病理学家。
6. Accreditation program for blood banking and cell therapy services – a defining moment in the expansion and qualification of Brazilian services [O] . Dimas Tadeu Covas 2014

机译：血库和细胞疗法服务认证计划–巴西服务扩展和认证的关键时刻
7. This study aims at examining the effects of electronic banking on banks profitability in Jordan. How banking sector finds itself before a new fact imposed by technology revolution and digits to change their work mechanisms from traditional means to electronic means and the challenges banks face as a result. Furthermore, this study investigates the reasons behinds providing electronic banking services through internet, their impact on banking services in general and banks profitability in particular. Risks and challenges involved are discussed Results and recommendations are included. Results revealed that electronic banking service has a negative effect on banks profitability on the short term. The importance of this study and the factors that make it unique is that, it discusses solely the topic of the effects of electronic banking on banks profitability, while most of other studies discuss the topic in general term. The findings of the study are the impact of electronic banking on banks profitability will be feature of the short run due to the capital investment by the banks on infrastructure and training but will be positive on the long run. [O] . Ahmad Z. Siam 2006

机译：这项研究旨在研究电子银行业务对约旦银行盈利能力的影响。在技术革命和数字技术将新的工作机制从传统手段转变为电子手段以及银行面临的挑战之前，银行业如何发现自己。此外，本研究调查了通过互联网提供电子银行服务背后的原因，它们对总体银行服务的影响，尤其是对银行盈利能力的影响。讨论了涉及的风险和挑战包括结果和建议。结果显示，电子银行服务在短期内对银行的盈利能力有负面影响。这项研究及其独特性的重要性在于，它仅讨论电子银行业务对银行盈利能力的影响这一主题，而其他大多数研究则从总体上讨论该主题。该研究的结果是，由于银行对基础设施和培训的资本投资，电子银行对银行盈利能力的影响将是短期的特征，但从长远来看将是积极的。

Banking on speech services

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