Stature-the level of respect people have for a successful person or organization-has little to do with large or small, but rather how people view your operation. Large foodservice operations have an expanded customer base supported by more human, facility and financial resources, but that does not automatically afford them respect. Respect is something you and your organization earn by offering quality products, superior service and exceeding the customer's expectations. I have seen many foodservice operations large and small-some immediately catch my eye and others don't.
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