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Everything Starts with the Order

机译:一切始于秩序

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When Lamps Plus expanded its business onto the Web four years ago, the company's order volume grew along with revenues. With combined inventory for store and Internet business, the 1,500-employee specialty lamp merchant had to incorporate and manage order activity from its Internet site and more than 40 retail stores. "Suddenly, we were big into the Internet business," says Bill Gratke, planning and supply chain management director with Lamps Plus in Chatsworth, Calif. "Now that we're competing with the big boys, we had to figure out how to ship quicker and integrate [Web and retail] ordering." Lucent Technologies in Murray Hill, N.J., is one of the big boys, but the $8.5 billion communications and networking technologies corporation faced similar customer-fulfillment issues. The company needed to synchronize a complex, six-continent network of disparate enterprise business systems and supply chains with an order management solution that would help it slash $8 billion in inventory while boosting order fulfillment accuracy.
机译:Lamps Plus在四年前将其业务扩展到Web上时,该公司的订单量与收入一起增长。结合商店和互联网业务的库存,这家拥有1,500名员工的特种灯商人必须合并并管理其互联网站点和40多家零售商店的订单活动。加州查茨沃思的Lamps Plus计划和供应链管理总监Bill Gratke说:“突然之间,我们进入了互联网业务。现在,我们正在与大型企业竞争,我们必须弄清楚如何发货更快并集成[Web和零售]订购。”新泽西州默里山的朗讯科技公司是其中的佼佼者,但市值达85亿美元的通信和网络技术公司也面临着类似的客户实现问题。该公司需要使用一个订单管理解决方案将一个由六套不同的企业业务系统和供应链组成的复杂网络进行同步,以帮助其削减80亿美元的库存,同时提高订单履行的准确性。

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