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Essence of digital transformation-Manifestations at large financial institutions from North America

机译:来自北美大型金融机构的数字转型表现的本质

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There is focus among most leading academic institutions globally to understand digital transformation. While most operate on some common premise related with the construct of digital transformation there is no established definition yet. Existing descriptions cover a wide range of things from smart living, future of work, automation, industry convergence, and technology among others. These are sometimes fairly all encompassing, inconsistent and incomparable as a point of reference. Interestingly, major consulting firms, technology promoters, independent influencers, analysts promote transformation solutions, each with their own models, interpretation and descriptions.In the paper, we develop an understanding on what is the nature of demand for digital transformation. This is based on evidences of narratives from large financial institutions. We scoped our study on four large banks in North America to see - is there an essence of transformation when institutions adopt digital technology? The paper deals on key themes - drivers, benefits, perception of digital transformation, readiness of banks and deployment instances. Understanding how large financial institutions are adopting digital technologies is important for contemporary technology providers, institutions, researchers and analysts.The study conducted is qualitative along with associated quantitative techniques and visual analytics. This is achieved by theme-based narrative analysis of the public disclosures from four large North American Banks across five years (FY'13-FY'17). The research analyzes the relevant narratives from annual reports to code them into logical themes thereby providing a view of the key focus and associations. Analyzing the practices and manifestations of the institutions this research classifies standard and more advanced differentiating practices. This leads to an emergent structure for a Digital Transformation Maturity Model (DTMM). The authors believe these will serve as indicative maturity guidance for digital technology adoption by financial institutions, in similar context and will also be beneficial to technology providers. (C) 2019 Elsevier B.V. All rights reserved.
机译:全球最重要的学术机构专注于理解数字转型。虽然大多数与数字转换构造相关的一些常见前提,但尚未建立定义。现有描述涵盖了智能生活,工作,自动化,工业融合和技术等的各种各样的东西。这些有时候是相当涵盖的,作为参考点的涵盖,不一致和无与伦比。有趣的是,主要咨询公司,技术推动者,独立影响因素,分析师促进转型解决方案,每个人都有自己的模型,解释和描述。在论文中,我们培养了对数字转型需求的性质是什么。这是基于大型金融机构的叙述证明。我们在北美的四个大银行的研究中,当机构采用数字技术时,我们是否有一个转型的本质?本文涉及关键主题 - 司机,福利,数字转型,银行准备情况和部署实例的效果。了解大型金融机构如何采用数字技术对当代技术提供商,机构,研究人员和分析师来说都很重要。进行的研究具有定性以及相关的定量技术和视觉分析。这是基于主题的叙事分析,从五年(FY'13-FY'17)的四个大型北美银行的公开披露的叙事分析。该研究分析了年度报告中的相关叙述,将其编写为逻辑主题,从而提供关键焦点和关联的观点。分析机构的实践和表现本研究对标准和更先进的差异化进行了分析。这导致数字转换成熟度模型(DTMM)的紧急结构。作者认为,这些将作为金融机构通过的数字技术通过的指示成熟度指导,在类似的背景下,也将有利于技术提供者。 (c)2019 Elsevier B.v.保留所有权利。

著录项

  • 来源
    《Future generation computer systems》 |2019年第6期|323-343|共21页
  • 作者单位

    Tata Consultancy Serv Plot C Delta Pk Eden Bldg Block EP & GP Sect 5 Kolkata 700091 India;

    Tata Consultancy Serv Plot C Delta Pk Eden Bldg Block EP & GP Sect 5 Kolkata 700091 India;

    XLRI Xavier Sch Management Post Box 222 Jamshedpur 831001 Bihar India;

  • 收录信息 美国《科学引文索引》(SCI);美国《工程索引》(EI);
  • 原文格式 PDF
  • 正文语种 eng
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