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Buying Online: An Analysis of Shopbot Visitors

机译:在线购买:Shopbot访问者分析

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摘要

We conduct an empirical study on the search and purchasing behavior of buyers on an Austrian price comparison site. On such a market a consumer typically searches for the cheapest price of a given product. Reliability and service of the supplier, however, are other important characteristics of an offer. We find robust evidence of consumer behavior that can be described as a two-stage procedure: shoppers first select a group of candidate offers based on the price only; then, in the actual buying decision consumers tradeoff a lower price with higher reliability of the retailer.
机译:我们对奥地利价格比较网站上买家的搜索和购买行为进行了实证研究。在这样的市场上,消费者通常搜索给定产品的最便宜的价格。供应商的可靠性和服务是要约的其他重要特征。我们发现消费者行为的有力证据可以描述为两个阶段的过程:购物者首先仅根据价格选择一组候选商品;然后,在实际的购买决策中,消费者需要权衡较低的价格和零售商的较高可靠性。

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