Having come up through the legal and M&A departments, Arne Sorenson offers his take on what's required to become a more complete hotel leader:"To do well, you must recognize that there are many, many different aspects of the hotel business that have to be valued and understood."And the traditional hospitality and people side of the business is still enormously important, and it's going to be important forever. If you think you can manage this business only from a deal perspective, you're doomed to fail. At the same time, if you're an operator and have come up through the hotel ranks, you've got to make sure that you're investing in learning the platform side, the branding side, and the transactional side of the business.
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