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The effects of virtualness on teamwork behavioral components: The role of shared mental models

机译：虚拟性对团队合作行为成分的影响：共享心理模型的作用

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摘要

Virtual teams are an essential part of work organizations. They help organizations utilize skills and expertise regardless of where they are located. The virtual team literature suggests that these teams often experience process losses compared to their face-to-face counterparts. In this paper we propose that as virtualness increases, a team's shared mental models become more complex; this limits the effectiveness of particular teamwork behaviors: mutual performance monitoring, backup behavior and adaptation. We identify specific factors that are reflected in increased mental model complexity of virtual teams. Further we examine the moderating role that the accuracy and similarity of these shared mental models as well as the level of virtualness has on the relation between complexity and teamwork behaviors. Finally, we examine the effects of training inventions on mental model accuracy. To this end, we review the existing literature to develop a model and specific propositions. (C) 2016 Elsevier Inc. All rights reserved.
机译：虚拟团队是工作组织的重要组成部分。他们帮助组织利用技能和专业知识，而无论他们身在何处。虚拟团队文献表明，与面对面的团队相比，这些团队经常会经历过程损失。在本文中，我们建议随着虚拟性的增加，团队的共享心智模型会变得更加复杂。这限制了特定团队合作行为的有效性：相互绩效监控，备份行为和适应。我们确定了反映在虚拟团队心理模型复杂性增加中的特定因素。此外，我们研究了这些共享的心理模型的准确性和相似性以及虚拟性水平对复杂性与团队合作行为之间的关系所起的调节作用。最后，我们研究了训练发明对心理模型准确性的影响。为此，我们回顾了现有文献以建立模型和特定命题。 （C）2016 Elsevier Inc.保留所有权利。

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