India's Approach in Constructing One-Stop Solution Towards e-Government

Neeta Verma; Alka Mishra

摘要

The spinning of time the wheel has seen a lot; but the best gift of mankind to mankind is the discovery of Information and Communication Technologies, the tool that gave birth to the big bang theory of electronic-Governance in the universe of countries and nations. The explosive ingress of technology into every facet of life has changed how people exist, how they work, how companies do business and how governments serve their communities. E-Governance has given new dimensions to the system of governing nations and enhancing citizen services by making the process of governance and public administration much more efficient and effective. E-Government reveals the ultimate visions for public administrations and governments to undergo a huge modernization and reorganization. E-governance has played an essential role in improving governmental processes (e-administration), connecting citizens (e-citizens and e-services) and building external interactions (e-society). With the inclusion of e-governance in governing process came the concept of Single Entry National Portal I.e. One Stop Government which efficiently integrates public services from a citizen's point of view. Such Portals help the citizens and other stakeholders to have a 24 × 7 × 365 access to public service authorities and the services being provided by them at a single point. The various Government Departments at Central, State and Local level collect, use and manage large volumes of information/services and to ensure effective access to government policymaking and operations as well as to ensure government accountability, the public needs consistent, predictable access to government information. One Stop Government Portals step in here and provide full entree to its citizens making their lives easy and smooth. This paper discourses the significance of One Stop Government accentuating india.gov.in, The National Portal of India. The National Portal of India is a huge and comprehensive repository of information and data regarding the citizen services available in India, india.gov.in, is a Mission Mode Project under the National e-Governance Plan (NeGP), of the country implemented with an objective to provide a single window access to the information and services of the Indian Government at all levels, from Central to the State Government, from the District Administration and to the village Panchayats, all for the citizens and other stakeholders. The National Portal india.gov.in, acts as a front end to various e-Government initiatives and a gateway to over 6000 websites providing a variety of information and services being provided by different Indian government departments at multiple levels. It is a reservoir of resources and provides in-depth information about the India and its various aspects, india.gov.in plies valuable information to a wide variety of target audience encompassing the citizens, government, business strata and overseas Indians. The National Portal of India is one stop portal for all those who need information on anything related to India, from paying utility bills to accessing information on welfare schemes in different economic sectors, from obtaining licenses/certificates to apply for Indian passport india.gov.in has it all!

机译：时间飞逝，车轮已经看到了很多。但是人类对人类最好的礼物是发现了信息和通信技术，这是在国家和国家的宇宙中催生电子治理大爆炸理论的工具。技术爆炸式地进入生活的方方面面，改变了人们的生存方式，工作方式，公司开展业务的方式以及政府为社区服务的方式。电子政务通过使治理和公共管理过程更加高效和有效，为治理国家体系和增强公民服务赋予了新的维度。电子政务揭示了公共行政和政府进行大规模现代化和重组的最终构想。电子政务在改善政府程序（电子行政），联系公民（电子公民和电子服务）以及建立外部互动（电子社会）方面发挥了重要作用。随着电子政务纳入治理流程，出现了单次进入国家门户网站的概念，即一站式政府，从公民的角度有效地整合了公共服务。这样的门户网站可以帮助公民和其他利益相关者24×7×365一次访问公共服务机构及其所提供的服务。中央，州和地方各级政府各个部门收集，使用和管理大量信息/服务，以确保有效地获得政府的政策制定和运作，并确保政府问责制，公众需要对政府信息的一致，可预测的访问。一站式政府门户网站介入其中，并向其公民提供全面的服务，使他们的生活更加轻松和顺利。本文论述了“一站式”政府强调印度国家门户网站india.gov.in的重要性。印度国家门户网站india.gov.in是关于印度可用的公民服务的庞大而全面的信息和数据资源库，它是根据国家电子治理计划（NeGP）实施的任务模式项目，该项目已在印度实施目的是为公民和其他利益相关者提供一个单一窗口，以访问印度政府从中央到州政府，从地区行政管理到村Panchayats的所有各级的信息和服务。国家门户网站india.gov.in充当各种电子政务计划的前端，并且是通向6000多个网站的门户，这些网站提供了由印度不同政府部门在多个级别提供的各种信息和服务。它是一个资源库，并提供有关印度及其各个方面的深入信息，india.gov.in将有价值的信息提供给包括公民，政府，商业阶层和海外印度人在内的广泛目标受众。印度国家门户网站是一站式门户网站，为所有需要与印度相关的信息的人，从支付水电费到访问不同经济领域的福利计划的信息，从获得许可证/证书到申请印度护照india.gov的信息，都是一站式门户。拥有一切！

India's Approach in Constructing One-Stop Solution Towards e-Government

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