The UN Division for Public Administration and Development Management (DPADM) organized an expert meeting in December 2008 to review the UN E-Government Survey and consider ways of "Getting to the Next Level." The Acting Director of DPADM, Ms. Haiyan Qian, stated the purpose of the meeting was to "expand and improve on the existing e-Government indicators." It was suggested that four new sets of indicators: citizen's usage of government online services, back office management in e-Government, in-clusiveness of e-Government and mobile device usage for transacting with government, as well as an adding e-Participation. In addition the experts were asked to make suggestions to improve the survey methodology.
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