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首页> 外文期刊>IEEE Transactions on Professional Communication >An evaluation of the impact of social presence through Group size and the use of collaborative software on Group member 'Voice' in face-to-face and computer-mediated task Groups
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An evaluation of the impact of social presence through Group size and the use of collaborative software on Group member 'Voice' in face-to-face and computer-mediated task Groups

机译：通过小组规模和使用协作软件对小组成员“ Voice”在面对面和计算机介导的任务组中的社会存在的影响进行评估

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摘要

Firms that are trying to stay competitive in the current business environment often require the use of groups. The popularity of group work is tied to the promise of improved productivity via the pooling of information, knowledge, and skills. In recent years, group work has been expanded to virtual or distributed environments. However, there are questions about how aspects of group work-specifically group size and social presence-impact group members' ability to voice opinions. This study examines groups of two sizes in three distinct social presence settings: face-to-face, face-to-face using collaborative software, and virtual using collaborative software. This study finds that both group size and social presence affect individual instrumental voice, value-expressive voice, and the group interaction process. The results show that by increasing social presence through the use of collaborative software, it is possible to lessen the negative impact of increasing group size. These results should be of interest to the increasing number of organizations that are implementing virtual group environments.
机译：试图在当前商业环境中保持竞争力的公司经常需要使用团体。团队合作的普及与通过收集信息，知识和技能来提高生产力的承诺息息相关。近年来，小组工作已扩展到虚拟或分布式环境。但是，存在一些有关小组工作方式的问题，特别是小组规模和社会地位如何影响小组成员表达意见的能力。这项研究在三个不同的社交环境中考察了两种规模的群体：面对面，使用协作软件的面对面和使用协作软件的虚拟。这项研究发现，群体规模和社交存在都会影响个人的工具性声音，价值表达性声音以及群体互动过程。结果表明，通过使用协作软件来提高社交圈的存在，可以减轻团体人数增加带来的负面影响。越来越多的组织正在实施虚拟组环境，这些结果应该引起人们的兴趣。

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