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'Who's reading my e-mail?': a study of professionals' e-mail usage and privacy perceptions in the workplace

机译:“谁在阅读我的电子邮件?”:对工作场所中专业人员的电子邮件使用和隐私感知的研究

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摘要

E-mail privacy in the workplace has emerged as one of the most complex ethical and legal issues confronting corporate communication in the electronic age. The paper discusses the array of legal and ethical concerns of e-mail privacy in the workplace. Building on the existing body of knowledge on the topic, the results of a research study are presented which explore the similarities and differences in e-mail usage and privacy perceptions among management level and administrative level employees. The survey, which polled 337 working professionals, confirmed the popular belief that companies are not effectively communicating their e-mail monitoring policies to their employees. Finally, recommendations are made to corporate communicators on how best to forge an e-mail communications policy that can reduce the risk of disputes, incidents, and lawsuits regarding e-mail privacy issues.
机译:工作场所中的电子邮件隐私已成为电子时代公司通讯面临的最复杂的道德和法律问题之一。本文讨论了工作场所中电子邮件隐私的一系列法律和道德问题。在有关该主题的现有知识基础上,提出了一项研究结果,该研究结果探讨了管理层和行政级别员工之间电子邮件使用和隐私感知的异同。这项调查对337名在职专业人员进行了调查,证实了普遍的看法,即公司没有将有效的电子邮件监控策略传达给员工。最后,就如何最好地制定电子邮件通信策略向公司传播者提出建议,该策略可以减少有关电子邮件隐私问题的纠纷,事件和诉讼的风险。

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