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Usability in computer documentation design: conceptual and methodological considerations

机译:计算机文档设计中的可用性:概念和方法上的考虑

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摘要

The multidimensional nature of usability (including tradeoffs between dimensions) is described, stressing the linkage of the concept to the effective use of documentation by a particular group of readers in performing a certain set of software-related tasks under realistic environmental constraints. Major issues in the evaluation and design of usability are examined. It is argued that the sampling of realistic tasks and target readers is often very difficult, particularly in a laboratory setting, and that additional emphasis must be placed on using multiple observation periods, standardized measures and materials, and multimethod assessments of usability.
机译:描述了可用性的多维性质(包括维之间的权衡),强调了该概念与特定读者群在实际环境约束下执行某些与软件相关的任务时有效使用文档的联系。研究了可用性评估和设计中的主要问题。有人认为,现实任务和目标读者的抽样通常非常困难,尤其是在实验室环境中,而且必须特别强调使用多个观察期,标准化措施和材料以及可用性的多方法评估。

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