• 主题
高级搜索  >
历史搜索 清空历史
首页> 外文期刊>Professional Communication, IEEE Transactions on >Differential Effects of the Volume and Diversity of Communication Network Ties on Knowledge Workers' Performance
【24h】

Differential Effects of the Volume and Diversity of Communication Network Ties on Knowledge Workers' Performance

机译：通信网络纽带的数量和多样性对知识型员工绩效的差异影响

获取原文
获取原文并翻译 | 示例
           
页面导航
  • 摘要
  • 著录项
  • 相似文献
  • 相关主题

摘要

Research problem: For knowledge workers, such as IT professionals, the ties within their social network are a major channel for communicating the requisite knowledge and information. While prior studies tended to favor higher network centrality (i.e., larger volume of network ties), in this study, the researchers argue that centrality can reduce communication efficiency if the diversity of the ties is low. Research question: Which characteristic of communication ties, volume or diversity, has more influence on knowledge workers'' performance? Literature review: Using social network analysis (SNA) as the theoretical framework, a review of the literature shows that social network ties have important performance implications because they can enhance an individual''s access to valued resources. Studies have also examined the performance impact of “hindrance network centrality,” or how frequently a person is described by other network members as a hindrance to their performance. However, current research has overlooked the possible negative communication consequences of centrality in regards to redundant information, which may negatively affect job performance. Methodology: The current study employs a quantitative approach, using the standard SNA method of a “name generator” questionnaire to collect network data. Participants were 98 people in the IT department at a large defense company. We identified 3905 relationships and analyzed them with the UCINET software. Subsequently, social network variables, as well as performance and human capital variables were analyzed in logistic regressions. Results and discussion: Results showed a significant relationship between constraint, a measure of tie diversity, and performance. Centrality, the measure of tie volume, however, was not significantly related to performance. Our findings about the volume versus diversity of communication ties have important implications for professional communicators - n the age of fast-growing social network media. A limitation of our study is that we approximated communication ties with social network links. We suggest that future studies further validate our findings by using a more direct measure of communication ties.
机译：研究问题：对于知识工作者，例如IT专业人员，其社交网络中的联系是传达必要的知识和信息的主要渠道。尽管先前的研究倾向于支持更高的网络中心性（即更大的网络联系数量），但在这项研究中，研究人员认为，如果联系的多样性较低，则中心性会降低通信效率。研究问题：沟通纽带，数量或多样性的哪个特征对知识工作者的绩效有更大的影响？文献综述：使用社会网络分析（SNA）作为理论框架，对文献的审查表明，社会网络联系具有重要的绩效意义，因为它们可以增强个人对有价值资源的获取。研究还检查了“阻碍性网络中心性”对性能的影响，或其他网络成员将某人描述为阻碍其表现的频率。但是，当前的研究忽略了关于冗余信息的集中性可能带来的负面沟通后果，这可能会对工作绩效产生负面影响。方法：本研究采用定量方法，使用“名称生成器”问卷的标准SNA方法收集网络数据。一家大型国防公司的IT部门有98人参加。我们确定了3905个关系，并使用UCINET软件对其进行了分析。随后，在逻辑回归中分析了社交网络变量以及绩效和人力资本变量。结果与讨论：结果显示约束，关系多样性的度量与绩效之间存在显着的关系。然而，中心度（领带数量的量度）与表现没有显着关系。在快速增长的社交网络媒体时代，我们关于交流联系数量与多样性之间关系的发现对专业交流者具有重要意义。我们研究的局限性在于我们用社交网络链接来近似沟通联系。我们建议未来的研究通过使用更直接的沟通纽带来进一步验证我们的发现。

著录项

相似文献

  • 外文文献
  • 中文文献
  • 专利
获取原文

客服邮箱：kefu@zhangqiaokeyan.com

京公网安备：11010802029741号 ICP备案号：京ICP备15016152号-6 六维联合信息科技 (北京) 有限公司©版权所有

  • 客服微信

  • 服务号