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Demographic variables as moderators between QWL and OCB

机译：人口统计学变量作为QWL和OCB之间的协调者

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Purpose - The purpose of this paper is to examine the impact of quality of work life (QWL) on organizational citizenship behaviour (OCB) of employees. Also, the paper examines the role of demographic variables, i.e. gender, position and type of organization as moderators of relationship between QWL and OCB. Design/methodology/approach - A survey with sample of 375 was used in this study. PROCESS tool by Hayes (2013) was used to analyze the relation between QWL, OCB and demographic variables. Findings - QWL was found to positively influence OCB. Gender and type of organization were found to moderate the relationship, whereas position failed to moderate the relation significantly. Practical implications - The study reinforced the significance of QWL practices by organizations to improve extra-role behaviours of employees. Also, importance of considering gender and the industry you are in is emphasized in using and designing the QWL programme for employees. Originality/value - While many antecedents have been studied in relation to OCB, QWL is rarely discussed. The paper attempts to reemphasize QWL's importance in doing so in light of demographic variables as moderators.
机译：目的-本文的目的是研究工作生活质量（QWL）对员工的组织公民行为（OCB）的影响。此外，本文还考察了人口统计学变量（即性别，职位和组织类型）在QWL和OCB之间关系的调节器中的作用。设计/方法/方法-在这项研究中使用了375个样本的调查。 Hayes（2013）的PROCESS工具用于分析QWL，OCB与人口统计学变量之间的关系。发现-发现QWL对OCB有积极影响。发现性别和组织类型可以缓和这种关系，而职位不能显着缓和这种关系。实际意义-该研究强调了组织QWL做法对改善员工角色外行为的重要性。此外，在为员工使用和设计QWL计划时，强调了考虑性别和您所在行业的重要性。原创性/价值-尽管已经研究了许多有关OCB的前提，但很少讨论QWL。本文尝试根据人口统计学变量作为主持人来重新强调QWL的重要性。

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