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Springboard contributes to Royal Mail's continuing success

机译：跳板为皇家邮政的持续成功做出了贡献

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Purpose - The purpose of this paper is to set out the results -so far-of using the Springboard women's development programme within Royal Mail. Design/methodology/approach - This paper comprises a case study on the application of the Springboard women's development programme throughout Royal Mail. It covers gender, diversity and inclusion issues within the company. Findings - The Springboard programme helps women be more realistic in their self-assessment; have more self-confidence; take more initiative; set and achieve clearer goals; have increased personal motivation; accept more responsibility for their own development; have a more mature and positive attitude; communicate more assertively and effectively; add more value to their work; improve customer relations; present a positive image, and improve their assertiveness skills. Research limitations/implications - It is possible to achieve ambitious objectives in terms of gender, diversity and inclusiveness at work through the use of a development programme such as Springboard. Practical/implications - With help from programmes such as Springboard, women can become more open, and receptive, to change; raise their confidence and self-esteem levels; take on more responsibility; make more effective use of resources, and improve their problem-solving abilities. The programme is also proving able to help them compete more effectively for promotion at work; take on and be successful in management roles. This helps them achieve their career goals, raise their aspirations and generally develop their careers. Social/implications - Women are being helped to compete effectively with men in the workplace as well as developing an understanding of how to be successful in their personal lives (in terms of sorting out difficult relationships, improving fitness and gaining a better study/life balance). Originality/value - The Springboard women's development programme is helping to change the working culture built up over some 400 years at Royal Mail.
机译：目的-本文的目的是阐明迄今为止使用Royal Mail中的Springboard女性发展计划所取得的成果。设计/方法/方法-本文包括在皇家邮政中应用跳板妇女发展计划的案例研究。它涵盖了公司内部的性别，多样性和包容性问题。调查结果-跳板计划帮助妇女在自我评估中更加现实；有更多的自信；更加主动设定并实现更明确的目标；增加了个人动机；为自己的发展承担更多责任；有更成熟和积极的态度；更加自信和有效地沟通；为他们的工作增加更多价值；改善客户关系；展现正面形象，并提高他们的自信能力。研究的局限性/意义-通过使用诸如Springboard之类的发展计划，有可能在工作中实现性别，多样性和包容性方面的宏伟目标。实践/意义-在诸如Springboard之类的计划的帮助下，妇女可以变得更加开放，更容易接受变化。提高他们的信心和自尊水平；承担更多责任；更加有效地利用资源，提高解决问题的能力。该方案还证明能够帮助他们更有效地竞争工作晋升；担任并成功担任管理职务。这有助于他们实现自己的职业目标，提高抱负并总体上发展自己的职业。社会/影响-在工作场所，妇女被帮助与男子有效竞争，并加深了对如何在自己的个人生活中取得成功的理解（在解决困难的人际关系，提高适应能力和获得更好的学习/生活平衡方面） ）。原创性/价值-跳板妇女发展计划正在帮助改变Royal Mail约400年积累的工作文化。

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