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Delegation - a crucial but sadly neglected management skill

机译:委派-一种至关重要但可悲的管理技能

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Purpose - The purpose of this paper is to explain the importance of the concept of delegation, highlighting the lack of attention to it in management textbooks and identifying the key skills involved in effective delegation. Design/methodology/approach - The authors use their background as lecturers and authors in management combined with their management and consultancy experience to do a literature search of the topic of management and use their experience to comment on how the understanding and practice of delegation can be improved. Findings -As a result of a thorough search through the standard business studies textbooks, the authors found little coverage of the topic of delegation. They found many examples of failures of delegation, sometimes with catastrophic results. Despite the evidence to the contrary, there seems to be a general and highly over-optimistic assumption that an understanding of delegation and good practice can be taken for granted. Originality/value - Evidence has been collected about the alarming lack of attention to this critical management skill. The authors have attempted to remedy this by a clear explanation of the skills involved and the potential consequences of neglecting it. The core concepts include accountability, the rationale for delegating authority, associated skills and obstacles and how they can be dealt with; and the overlapping concept of empowerment. Case studies of recent world events illustrating the need for good governance and risk assessment are included.
机译:目的-本文的目的是解释授权概念的重要性,强调在管理教科书中缺乏对授权概念的关注,并确定有效授权所涉及的关键技能。设计/方法论/方法-作者利用他们在管理领域的讲师和作家的背景,结合他们在管理和咨询方面的经验,对管理主题进行文献检索,并利用他们的经验来评论如何理解和实践授权改善。结果-通过对标准商业研究教科书的彻底搜索,作者发现几乎没有关于授权主题的报道。他们发现了很多委派失败的例子,有时结果是灾难性的。尽管有相反的证据,但似乎存在一个普遍且高度乐观的假设,即对授权和良好实践的理解是理所当然的。原创性/价值-已经收集到有关对这种关键管理技能的关注不足的证据。作者试图通过清楚地解释所涉及的技能以及忽略它的潜在后果来补救此问题。核心概念包括问责制,下放权力的理由,相关的技能和障碍以及如何处理它们;以及赋予权力的重叠概念。包括最近世界事件的案例研究,这些案例说明了良好治理和风险评估的必要性。

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