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Intercultural training for Taiwanese business expatriates

机译：台湾企业外籍人士的跨文化培训

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摘要

Purpose - This study aims to focus on intercultural training for Taiwanese expatriates and assess the gap between intercultural training needs perceived by Taiwanese expatriates and the training provided by their companies. Design/methodology/approach - This study surveyed both Taiwanese expatriates and HR managers of their companies. It developed a questionnaire based on the research of Black and Mendenhall to assess contents and methods of intercultural training. There were 16 questions for assessing intercultural training and they were divided into two categories: symbolic learning and participatory learning. Findings - It is found that the needs of intercultural training perceived by expatriates are generally higher than the training provided by their companies. In the categories of symbolic and participatory learning, findings are consistent with the overall items. Results indicate that the perceived intercultural training needs of both categories are significantly higher than the training provided by their companies. Items of participatory learning are rated higher than those of symbolic learning by both groups. Originality/value - Coping with the increasing competition in the international arena, Taiwanese business people are in need of being able to work effectively with people from a diversity of countries and cultures. It is necessary to study issues related to intercultural training for business expatriates. Findings in this area can be helpful for human resource practitioners in developing training programs for their business expatriates.
机译：目的-这项研究的重点是针对台湾侨民的跨文化培训，并评估台湾侨民认为的跨文化培训需求与其公司提供的培训之间的差距。设计/方法/方法-这项研究调查了台湾侨民及其公司的人力资源经理。它根据布莱克和门登霍尔的研究结果编制了一份问卷，以评估跨文化培训的内容和方法。评估跨文化培训的问题有16个，分为两类：象征性学习和参与性学习。调查结果-发现，外派人员所感知的跨文化培训的需求通常高于其公司提供的培训。在象征性和参与性学习的类别中，发现与总体项目一致。结果表明，这两种类别的跨文化培训需求明显高于其公司提供的培训。两组的参与式学习项目都比象征性学习项目高。创意/价值-面对国际舞台上日益激烈的竞争，台湾商人需要能够与来自不同国家和文化的人们进行有效的合作。有必要研究与为外籍人士进行跨文化培训有关的问题。该领域的发现对于人力资源从业者为其企业外籍人士制定培训计划可能会有所帮助。

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