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TRUST THE PROCESS

机译：信任过程

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At the end of the day our work isn't only about making a sale; it's about engaging in relationships where we understand client application, identify and capture projects' needs and then see them all the way through," says James Gallagher, president of Tensile Integrity Inc., Burlington, Ont., Canada. "Usually these are long-term relationships that require a lot of back and forth as we engage in the iterative process of pinning every aspect of the projects down." Born into a family that owned a tent and awning business (Robert Soper Ltd.), it's not surprising that Gallagher's career has been driven by a desire to provide creative fabric structure solutions. He worked mainly in the tent rental side of the business, which eventually led him down the path of custom air-supported, tension and frame-supported structures, including starting a separate division of the company that focused solely on tensile structures. In 2010 he left the family business to launch Tensile Integrity, which designs, supplies and installs custom-engineered fabric structures. "My last stage in the family business was on the manufacturing side. I was in partnership with my brother Lincoln, who is a terrific operational guy, but I was more geared toward sales and design service work," Gallagher says. "I was taking us on a diverging path that didn't always support the operations and manufacturing side of the business. Since each of our approaches require their own disciplines, I decided to start my own company."
机译：归根结底，我们的工作不仅仅涉及销售。它涉及到我们了解客户应用程序，识别并捕获项目需求，然后始终将其贯穿始终的关系，”加拿大安大略省伯灵顿Tensile Integrity Inc.总裁James Gallagher说。“通常，这些过程很长长期关系需要大量来回关系，因为我们参与了将项目的各个方面固定下来的迭代过程。”出生于拥有帐篷和遮阳棚业务的家庭（Robert Soper Ltd.），这不足为奇Gallagher的职业生涯是由提供新颖的织物结构解决方案的愿望驱动的，他主要在公司的帐篷租赁方面工作，最终使他走上了定制的空气支撑，拉伸和框架支撑结构的道路，包括开始制作2010年，他离开家族企业，创立了Tensile Integrity，该公司负责设计，供应和安装定制工程的织物结构。 “我在家族企业中的最后一步是在制造业。我与我的兄弟林肯（Lincoln）建立了伙伴关系，后者是一个了不起的运营人，但我更专注于销售和设计服务工作，”加拉格尔（Gallagher）说：“我让我们走在一条并不总是支持运营的多样化道路上，业务的制造方。由于我们的每种方法都需要各自的学科，所以我决定创办自己的公司。”

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