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Managing Stakeholders Around Inter-organizational Systems: A Diagnostic Approach

机译:围绕组织间系统管理利益相关者:一种诊断方法

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Inter-organizational systems (IOS) are generally used in a context of many interested parties. If these parties are not identified and if their power and interests related to the IOS are not explored and taken into consideration, implementation is likely to be disappointing and troublesome. This paper presents a diagnostic approach to the identification of stakeholders around IOS and the assessment of their power and interests with respect to these IOS. This approach is illustrated by means of an in-depth case study. This case study indicates that focusing on power and interest relationships may help make the critical success factors in the implementation and improvement of inter-organizational systems more explicit. The framework explicitly stimulates users to repeat their analysis of the players and their power and interests in order to acquire new 'pictures' of the playing field. Given the various positions, these modified pictures then have to be interpreted and used to make new plans of action.
机译:组织间系统(IOS)通常在许多相关方的上下文中使用。如果没有确定这些当事方,并且没有探索和考虑他们与IOS相关的权力和利益,则实施可能会令人失望和麻烦。本文提出了一种诊断方法,用于识别IOS周围的利益相关者,并评估他们在这些IOS方面的权力和利益。通过深入的案例研究说明了这种方法。该案例研究表明,关注权力和利益关系可能有助于使组织间系统的实施和改进中的关键成功因素更加明确。该框架明确刺激用户重复对球员及其力量和兴趣的分析,以获取运动场的新“图片”。给定各种位置,然后必须对这些修改后的图片进行解释并用于制定新的行动计划。

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