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Global software development: Exploring socialization and face-to-face meetings in distributed strategic projects

机译:全球软件开发:在分布式战略项目中探索社交和面对面会议

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摘要

Socialization is one means through which globally distributed teams (GDTs) can improve collaboration. However, harnessing socializing processes to support globally distributed collaboration is not easy. In particular, infrequent and limited face-to-face (F2F) contact between remote counterparts might result in difficulties in sharing norms, attitudes and behaviours. In this paper we seek to understand how dispersed teams create socialization in globally distributed settings. Based on data collected at SAP, LeCroy and Baan we conclude that, while F2F meetings are important in socializing remote counterparts, other activities and processes employed before and after F2F meetings are no less important. In particular, the paper highlights the importance of re-socializing remote counterparts throughout a project lifecycle. Re-socializing means supporting the re-acquisition of behaviours, norms and attitudes that are necessary for participation in an organization. We offer a framework in which three phases of creating, maintaining and renewing socialization in GDTs are discussed. The paper concludes by offering managers some guidelines concerning socialization in GDTs.
机译:社交化是全球分布的团队(GDT)可以改善协作的一种方式。但是,利用社交过程来支持全球分布式协作并不容易。特别是,远程对等方之间不频繁且有限的面对面(F2F)接触可能会导致难以共享规范,态度和行为。在本文中,我们试图了解分散的团队如何在全球分布的环境中创建社交化。根据SAP,LeCroy和Baan收集的数据,我们得出结论,尽管F2F会议对于使远程对等人员社交化很重要,但F2F会议之前和之后的其他活动和流程同样重要。尤其是,本文强调了在整个项目生命周期中重新社交远程对等方的重要性。重新社会化意味着支持重新获得参与组织所必需的行为,规范和态度。我们提供了一个框架,其中讨论了在GDT中创建,维护和更新社会化的三个阶段。本文最后为管理人员提供了一些有关GDT社会化的准则。

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