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Affordance potency: Explaining the actualization of technology affordances

机译：负担能力：解释技术补助的实现

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Given the importance of information technology (IT) in effecting organizational change, scholars have strived for many years to theorize the ways in which IT can produce the changes intended for it. Recent arguments claim that most information systems (IS) research has taken a limited theoretical focus on the information technology (IT) artifact, which arguably should be at the core of the IS discipline (Benbasat & Zmud, 2003). This research engages directly with the IT artifact by evaluating the use of an electronic medical records system and its relation to actualization of technology affordances. We conducted a case study at a large urban acute care hospital in the Midwestern United States with registered nurses working on inpatient care units as the clinicians of interest. Through interviews with nurses and other clinical stakeholders, observation of nurse's work practices on three patient care units in the hospital, and direct examination of the medical records system, we develop theoretical insights into the role of IT in work practices. The novel concept of affordance potency is introduced as an integral theoretical construct in our model of affordances, helping to explain actualization of IT in use. Our contribution provides a nuanced yet powerful way of understanding the nature of IT artifacts and their relationships to technology users and work practice.
机译：考虑到信息技术（IT）在实现组织变革中的重要性，学者们多年来一直在努力理论化IT可以为之进行变革的方式。最近的论点声称，大多数信息系统（IS）研究仅对信息技术（IT）工件进行了有限的理论关注，可以将其视为IS学科的核心（Benbasat＆Zmud，2003）。通过评估电子病历系统的使用及其与技术支持的实现之间的关系，本研究直接与IT工件联系在一起。我们在美国中西部的一家大型城市急诊医院进行了案例研究，由住院护理部门的注册护士作为感兴趣的临床医生。通过与护士和其他临床利益相关者的访谈，对医院三个患者护理部门护士工作实践的观察以及对病历系统的直接检查，我们获得了对IT在工作实践中的作用的理论见解。负担能力的新概念作为我们的负担模型中不可或缺的理论构造而引入，有助于解释使用中的IT的实现。我们的贡献为理解IT工件的性质及其与技术用户和工作实践之间的关系提供了一种细致而强大的方法。

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