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The power reinforcement framework revisited: mobile technology and management control in home care

机译：重新审视了功率增强框架：家庭护理中的移动技术和管理控制

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Whereas digital technologies are often depicted as being capable of disrupting long-standing power structures and facilitating new governance mechanisms, the power reinforcement framework suggests that information and communications technologies tend to strengthen existing power arrangements within public organizations. This article revisits the 30-year-old power reinforcement framework by means of an empirical analysis on the use of mobile technology in a large-scale programme in Danish public sector home care. It explores whether and to what extent administrative management has controlled decision-making and gained most benefits from mobile technology use, relative to the effects of the technology on the street-level workers who deliver services. Current mobile technology-in-use might be less likely to be power reinforcing because it is far more decentralized and individualized than the mainly expert-dominated and centrally controlled technologies that were the main focus of the 1970s and 1980s studies. Yet this study concludes that there is general support for the reinforcement framework in the contemporary application of mobile technology in public sector home care.
机译：数字技术通常被描述为能够破坏长期存在的权力结构并促进新的治理机制，而权力增强框架表明，信息和通信技术倾向于加强公共组织内部现有的权力安排。本文通过对丹麦公共部门家庭护理中大型计划中移动技术使用的实证分析，重新审视了已有30年历史的电源增强框架。它探讨了相对于技术对提供服务的街头工人的影响，行政管理是否能够控制决策以及在何种程度上从移动技术的使用中获得最大收益。当前使用中的移动技术可能不太可能增强电源，因为它比1970年代和1980年代研究的主要重点是主要由专家主导和集中控制的技术更加分散和个性化。然而，这项研究得出的结论是，在移动技术在公共部门家庭护理中的当代应用中，普遍存在对强化框架的支持。

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