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Health on Wikipedia: a qualitative study of the attitudes, perceptions, and use of Wikipedia as a source of health information by middle-aged and older adults

机译:维基百科的健康:由中年和老年人作为健康信息的态度,看法和使用的定性研究维基百科

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Wikipedia is one of the most popular online sources of information on a wide range of topics, including health and medical affairs. While a large body of research examines Wikipedia's factual accuracy, few studies look at user perceptions and the actual use of the online encyclopaedia. Previous work has mostly explored students' use of Wikipedia, but little is known about the attitudes of older generations of Internet users towards the online encyclopaedia. Based on 40 qualitative face-to-face interviews, this study explores the attitudes, perceptions, and use of Wikipedia as a source of health and medical information for middle-aged and older adults (50-80 years old) in Belgium. The study finds that six qualities and characteristics make Wikipedia an attractive source of health- and medical information: convenience, coverage, topicality, comprehensibility, conciseness, and familiarity. However, Wikipedia ultimately appears to play a limited role in the health management and decision-making practices of study participants as they use the online encyclopaedia primarily to obtain basic facts and general information. Furthermore, the doctor remains the most trusted and important source of information as well as the sole medical authority. Given the fact that the majority of respondents only possessed rudimentary knowledge of Wikipedia's workings, Wikipedia might attempt to better explain how it operates and how health and medical entries are created and edited. Novel because of its qualitative approach and exploration of an understudied target audience, this study contributes original insights as well as nuances to prior Wikipedia user-centric studies.
机译:维基百科是有关各种主题的最受欢迎的在线信息之一,包括健康和医疗。虽然大量的研究审查了维基百科的事实准确性,但很少有研究看看用户的看法和在线百科全书的实际使用。以前的工作主要探索了学生使用维基百科的使用,但对老代互联网用户迈向在线百科全书的态度很少。基于40面对面的面对面访谈,这项研究探讨了维基百科的态度,看法和使用,作为比利时中年和年龄(50-80岁)的健康和医疗信息来源。该研究发现,六种品质和特点使维基百科成为有吸引力的健康和医疗信息的有吸引力的来源:方便,覆盖范围,题词,可理解性,简洁和熟悉程度。然而,维基百科最终似乎在卫生管理和决策参与者的决策实践中发挥了有限的作用,因为他们使用在线百科全书主要是获得基本事实和一般信息。此外,医生仍然是最值得信赖和最重要的信息来源以及唯一的医疗权威。鉴于大多数受访者只有对维基百科的工作奠定基本的了解,维基百科可能会试图更好地解释它如何运作和如何创建和编辑健康和医疗条目。这项研究由于其定性方法和探索被清算的目标受众,这项研究贡献了原始见解以及对先前维基百科的用户为中心的研究。

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