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Understanding knowledge contributors' satisfaction in transactional virtual communities: A cost-benefit trade-off perspective

机译:了解交易虚拟社区中知识贡献者的满意度:成本-收益的权衡观点

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摘要

This study investigates knowledge contributors' satisfaction with a distinct type of virtual communities (i.e., transactional virtual communities, TVCs), where knowledge sharing is guided mainly under the principle of economic exchange, and cost-benefit tradeoff is the primary motive for knowledge sharing. Drawing upon the goal attainment theory, we examine the effects of two types of benefits (i.e., extrinsic and intrinsic) and two types of costs (i.e., actual and opportunity) on knowledge contributors' satisfaction, and highlight the mediating role of perceived net goal attainment. A field survey with 205 subjects in a TVC in China is conducted to test the research model.
机译:这项研究调查了知识贡献者对不同类型的虚拟社区(即交易型虚拟社区,TVC)的满意度,在这种虚拟社区中,知识共享主要根据经济交换的原则进行指导,而成本与收益的权衡是知识共享的主要动机。基于目标达成理论,我们研究了两种类型的收益(即外部和内在收益)和两种成本(即实际成本和机会)对知识贡献者满意度的影响,并强调了感知的净目标的中介作用素养。在中国的TVC中对205名受试者进行了现场调查,以检验研究模型。

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