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Understanding roles in collaborative information behaviour: a case of Chinese group travelling

机译：了解协同信息行为中的角色：中国小组旅行的案例

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摘要

A group trip entails collaborative information behaviour (CIB) of multiple actors seeking, sharing, and using travel-related information. However, there is a lack of investigation on how people choose to assume or be appointed different CIB roles during such leisure projects. Thus, limited information support is provided to travellers involved in group trips. This article investigates role adoption to show how group travellers involved in CIB through different actions. A naturalistic inquiry on CIB was conducted with 20 travel groups from mainland China to Australia. Of these, 36 real tourists participated in the study through initial demographic questionnaires, pre- and post-trip interviews, and self-reported diaries during the travel. Data were analysed using iterative coding guided by the constructivist grounded theory. Results suggested the complexity of CIB among group travellers. Besides searching together as equal peers, most group travellers voluntarily assume different CIB roles which are often implicit. Six distinct CIB roles were identified, including team player, all-rounder, influencer, authoritarian, supporter, and follower. Furthermore, the distribution of such roles in a travel group was examined and classified into five patterns. The findings also contribute to information seeking research in tourism discipline. Practical implications are provided regarding system support for collaborative work and tourism information provision.
机译：小组旅行需要寻求，共享和使用与旅行相关信息的多个演员的协同信息行为（CIB）。但是，缺乏对人们选择在此类休闲项目中假设或被任命不同的CIB角色的调查。因此，提供有限的信息支持向参与团体旅行的旅行者提供。本文调查了通过不同行动的群体旅行者如何通过不同的行动。关于CIB的自然探究是由中国大陆到澳大利亚的20个旅游团体进行的。其中，36名真正的游客通过初始的人口问卷，前和旅行后的采访以及旅行期间的自我报告日记参加了研究。使用由建构主义接地理论引导的迭代编码分析数据。结果表明，集团旅行者中CIB的复杂性。除了作为平等的同行一起搜索，大多数集团旅行者自愿假设通常隐含的CIB角色。确定了六个不同的CIB角色，包括团队参与者，全圆形，影响者，专制，支持者和追随者。此外，检查旅行组中这种角色的分布被检查并分为五种模式。调查结果还有助于寻求旅游纪律研究的信息。有关合作工作和旅游信息提供的系统支持提供了实际影响。

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