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A Collaborative Dimensions Framework: Understanding the Mediating Role of Conceptual Visualizations in Collaborative Knowledge Work

机译:协作尺寸框架:了解概念可视化在协同知识工作中的中介作用

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Facilitating collaborative knowledge work is a crucial issue in management: knowledge is a key corporate asset, but it is typically spread across various people in different organizational functions. In this paper we explore how conceptual visualizations (such as diagrams, visual metaphors, charts, sketches) can be constructed and used as cognitive artefacts that support collaborative knowledge work. In order to facilitate tasks such as the creation and sharing of knowledge in teams, we propose a collaborative dimensions framework as a tool for understanding how visual artefacts can facilitate collaboration in circumstances that involve distributed knowledge. The framework is based on the widespread Cognitive Dimensions of Notation framework and is enriched with criteria from the boundary object paradigm discussed in organization science. The dimensions of the framework are described and then applied to three different visualizations that are used in collaborative knowledge work. A discussion of future research needs concludes the paper.
机译:促进协作知识工作是管理层的一个至关重要的问题:知识是一个关键的公司资产,但它通常在不同的组织职能中遍布各种人群。在本文中,我们可以探讨如何构建和用作支持协作知识工作的认知人工制品的概念性可视化(例如图表,视觉隐喻,图表,草图)。为了促进团队中创建和共享知识的任务,我们提出了一种协作尺寸框架作为理解视觉伪十制如何在涉及分布式知识的情况下促进合作的工具。该框架基于符号框架的广泛认知尺寸,并从组织科学中讨论的边界对象范式富裕富裕。描述了框架的尺寸,然后应用于用于协作知识工作的三种不同的可视化。讨论未来的研究需求得出结论。

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