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Utilization of Information Resources for Business Success: The Knowledge Sharing Model

机译：利用信息资源获得业务成功：知识共享模型

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摘要

This article works out a method on how information resources in organizations can be turned into a knowledge sharing (KS) information culture, which can further feed business success. This process is complicated, and the value chain can be broken in many places. In this study this process is viewed in the light of resource-based theory. A KS-model is developed where the hard information resources of time, people and computers are defined. When wisely used, these make communication a core competence for the company. As the soft information resources are added, that is, the intellectual capital, KS and willingness to learn, a knowledge sharing culture is developed, which feeds business success. This model is empirically discussed through a case study of 15 Finnish insurance companies. The overall KS capability of a company corresponds positively to the different dimensions applied in the model. KS is an interactive process where organizations must work on both hard information resources, the basic cornerstones of any knowledge sharing, and make constant investment into soft information resources, learning, intellectual capital and process design in order to manage their information resources effectively.
机译：本文提出了一种方法，该方法可以将组织中的信息资源转变为知识共享（KS）信息文化，从而进一步促进业务成功。这个过程很复杂，价值链可以在很多地方被打破。在本研究中，将根据基于资源的理论来审视此过程。开发了KS模型，其中定义了时间，人员和计算机的硬信息资源。如果明智地使用它们，沟通将成为公司的核心能力。随着增加软信息资源（即智力资本，KS和学习意愿），形成了一种知识共享文化，这为企业的成功提供了动力。通过对15家芬兰保险公司的案例研究，对该模型进行了经验性讨论。公司的整体KS能力与模型中应用的不同维度成正比。 KS是一个交互式过程，组织必须同时使用硬信息资源和任何知识共享的基本基石，并不断投资于软信息资源，学习，智力资本和流程设计，以便有效地管理其信息资源。

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