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User-Developed Applications and Information Systems Success: A Test of DeLone and McLean's Model

机译：用户开发的应用程序和信息系统的成功：DeLone和McLean模型的检验

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摘要

DeLone and McLean's (1992) model of information systems success has received much attention amongst researchers. This study provides the first empirical test of an adaptation of DeLone and McLean's model in the user-developed application domain. The model tested was only partially supported by the data. Of the nine hypothesized relationships tested, four were found to be significant and the remainder not significant. The model provided strong support for the relationships between perceived system quality and user satisfaction, perceived information quality and user satisfaction, user satisfaction and intended use, and user satisfaction and perceived individual impact. This study indicates that user perceptions of information systems success play a significant role in the user-developed application domain. There was, however, no relationship between user developers' perceptions of system quality and independent experts' evaluations, and user ratings of individual impact were not associated with organizational impact measured as company performance in a business simulation. Further research is required to understand the relationship between user perceptions of IS success and objective measures of success, and to provide a model of IS success appropriate to end user development.
机译：DeLone和McLean（1992）的信息系统成功模型受到研究人员的广泛关注。这项研究提供了DeLone和McLean模型在用户开发的应用程序领域中的适应性的第一个实证测试。数据仅部分支持测试的模型。在测试的9个假设关系中，发现4个是显着的，其余的都不重要。该模型为感知的系统质量和用户满意度，感知的信息质量和用户满意度，用户满意度和预期使用以及用户满意度和感知的个人影响之间的关系提供了有力的支持。这项研究表明，用户对信息系统成功的看法在用户开发的应用程序领域中起着重要作用。但是，用户开发人员对系统质量的看法与独立专家的评估之间没有关系，并且用户对个人影响的评级与在业务模拟中作为公司绩效衡量的组织影响没有关联。需要进一步的研究来理解用户对IS成功的看法与成功的客观度量之间的关系，并提供适合于最终用户发展的IS成功模型。

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