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Cognitive-affective drivers of employees' daily compliance with information security policies: A multilevel, longitudinal study

机译：员工日常遵守信息安全策略的认知情感驱动力：多层次，纵向研究

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摘要

We present a model of employee compliance with information security policy (ISP) that (1) explicates stable, cognitive beliefs regarding the consequences of compliance and noncompliance as well as state-based affective constructs, namely, positive and negative mood states and episodic, security-related work-impediment events, and (2) provides an expanded conceptualisation of moral considerations and normative influences regarding employees' ISP compliance. Because affect is central to this theorisation, we ensure that the model captures and explains differences in day-to-day affective constructs to account for the often fleeting nature of affective states. We test our multilevel model using an experience-sampling methodology design, in which employees completed daily surveys over a 2-week period, followed by a hierarchal linear modelling statistical assessment. Our contribution to theory is a unique account of ISP compliance that integrates affective factors with constructs from rational choice theory and theory of planned behaviour and that diverges from prior conceptualisations of ISP compliance as a purely stable and reason-based phenomenon. For practitioners, our results suggest that a combination of cognitive and affective influences may produce discrete episodes of ISP compliance that do not coincide with prior behavioural trends.
机译：我们提出了一种员工遵守信息安全策略（ISP）的模型，该模型（1）阐明了关于遵从和不遵从后果以及基于状态的情感构造（即积极和消极的情绪状态以及情景，安全性）的稳定的认知信念相关的工作障碍事件，以及（2）提供了关于员工遵守ISP的道德考虑和规范影响的扩展概念。因为情感是这种理论的核心，所以我们确保模型能够捕获并解释日常情感结构中的差异，以说明情感状态通常短暂的性质。我们使用一种经验抽样方法设计来测试我们的多层次模型，该方法中，员工在2周的时间内完成每日调查，然后进行分层线性建模统计评估。我们对理论的贡献是对ISP遵从性的独特解释，该理论将情感因素与理性选择理论和计划行为理论的构建相结合，并且与以前的ISP遵从性概念（纯粹是基于理性的现象）不同。对于从业者，我们的结果表明，认知和情感影响的组合可能会导致ISP依从性的离散发作，这与先前的行为趋势不符。

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