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A Simple Instrument to Measure IT-Business Alignment Maturity

机译：衡量IT业务一致性成熟度的简单工具

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摘要

The challenge of aligning Information Technology (IT) to business has often been cited as a key issue by IT executives. This paper presents a simple, flexible, and easy-to-use instrument that measures the alignment maturity between business and TT and identifies major gaps. The proposed instrument is based on Luftman's "Strategy Alignment Maturity Model" (SAMM); it directly encodes all attributes of SAMM alignment areas using a unidimensional framework. The instrument supports multiple levels of analysis with minimum assumptions about data using non-parametric statistical tools. In addition, the instrument provides an aggregation procedure to summarize the alignment maturity level for high-level executives. The instrument can also be customized to incorporate the contextual parameters of a company. In addition to the development of the instrument, this paper also shows how this instrument was applied to assess the alignment maturity level between IT and business in a rapidly growing company that had recently been publicly listed. The instrument was successful in identifying six major gaps for the company across the various alignment areas. These gaps were benchmarking, business metrics, strategic business planning, inter / intra organizational learning, architectural integration, and the impact of IT on business processes.
机译：信息技术（IT）与业务保持一致的挑战通常被IT高管称为关键问题。本文提出了一种简单，灵活且易于使用的工具，该工具可衡量企业与TT之间的定位成熟度并找出主要差距。拟议的工具是基于Luftman的“策略匹配成熟度模型”（SAMM）；它使用一维框架直接对SAMM对齐区域的所有属性进行编码。该仪器支持使用非参数统计工具对数据进行最小假设的多级分析。此外，该工具还提供了汇总程序，以汇总高级管理人员的统一成熟度水平。该工具也可以进行定制以合并公司的上下文参数。除了该工具的开发之外，本文还展示了该工具如何用于评估最近已公开上市的一家快速发展的公司中IT与业务之间的一致性成熟度水平。该工具成功地确定了公司在各个领域的六个主要差距。这些差距包括基准测试，业务指标，战略业务计划，组织内部/组织内部的学习，体系结构集成以及IT对业务流程的影响。

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