Towards Collaboration Maturity In Business Processes: An Exploratory Study In Oil Production Processes

Andrea Magalhae Magdaleno; Claudia Cappelli; Fernanda Araujo Baiao; Flavia Maria Santoro; Renata Araujo

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Towards Collaboration Maturity In Business Processes: An Exploratory Study In Oil Production Processes

机译：走向业务流程中的协作成熟度：石油生产流程中的探索性研究

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Organizations have been relying on collaboration for knowledge sharing and productivity improvement in order to reduce costs or boost revenue. However, organizations still cannot assure that collaboration is properly conducted in daily work. This paper presents an approach to stimulating collaboration between professionals in an organization. The approach, combining a BPM methodology with the CollabMM collaboration maturity model and its corresponding method, is a result of an exploratory study in a real setting in an oil company in Brazil. The project is a move towards improving decision-making during one of the company's business processes and establishing collaboration among professionals through information sharing.

机译：组织一直依靠协作来共享知识和提高生产力，以降低成本或增加收入。但是，组织仍然不能确保在日常工作中正确进行协作。本文提出了一种激励组织内专业人员之间协作的方法。该方法将BPM方法与CollabMM协作成熟度模型及其相应方法相结合，是在巴西一家石油公司的真实环境中进行探索性研究的结果。该项目旨在改善公司业务流程之一中的决策，并通过信息共享在专业人员之间建立协作。

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来源
《Information Systems Management》 |2008年第4期|302-318|共17页
作者
Andrea Magalhae Magdaleno; Claudia Cappelli; Fernanda Araujo Baiao; Flavia Maria Santoro; Renata Araujo;
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正文语种 eng
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关键词
collaboration; process; bpm;

机译：协作;过程;bpm;

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1. A maturity model to promote collaboration in business processes [J] . Andrea Magalhaes Magdaleno, Renata Mendes de Araujo, Marcos Roberto da Silva Borges International Journal of Business Process Integration and Management . 2009,第2期

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Towards Collaboration Maturity In Business Processes: An Exploratory Study In Oil Production Processes

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