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首页> 外文期刊>International Journal of Business Process Integration and Management >A maturity model to promote collaboration in business processes
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A maturity model to promote collaboration in business processes

机译：成熟度模型可促进业务流程中的协作

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摘要

This research aims at providing an approach for designing business processes for adequate collaborative support. This approach comprises the explicit representation of collaboration practices in business processes. It is argued that, by explicitly considering collaboration in process models, collaboration can be discussed within the organisation. Moreover, requirements for collaborative support can be identified. This paper proposes a process maturity model (CollabMM) which organises collaboration practices and a method providing a progressive step for introducing those practices into business process models. Two case studies are described to illustrate the method and the model.
机译：本研究旨在提供一种设计业务流程的方法，以提供足够的协作支持。此方法包括业务流程中协作实践的明确表示。有人认为，通过明确考虑流程模型中的协作，可以在组织内部讨论协作。此外，可以确定对协作支持的要求。本文提出了一种组织协作实践的流程成熟度模型（CollabMM），并提供了一种将这些实践引入业务流程模型的渐进步骤的方法。描述了两个案例研究以说明该方法和模型。

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  • 作者

    Andrea Magalhaes Magdaleno; Renata Mendes de Araujo; Marcos Roberto da Silva Borges;

  • 作者单位

    NP2Tec - Research and Practice Group in Information Technology, Department of Applied Informatics, Federal University of the State of Rio de Janeiro (UNIRIO), Av. Pasteur 458, Urca, Rio de Janeiro, RJ, Brasil Federal University of Rio de Janeiro (UFRJ), COPPE - System Engineering and Computer Science, Rio de Janeiro, RJ, Brasil;

    NP2Tec - Research and Practice Group in Information Technology, Graduate Program in Informatics (PPGI), Federal University of the State of Rio de Janeiro (UNIRIO), Av. Pasteur 458, Urca, Rio de Janeiro, RJ, Brasil;

    GRECO - Knowledge Engineering Research Group, Graduate Program in Informatics (PPGI), Federal University of Rio de Janeiro (UFRJ), Avenida Athos da Silveira Ramos 274, CCMN, Rio de Janeiro, RJ, Brasil;

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  • 正文语种 eng
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  • 关键词

    collaboration; business process; collaborative support; groupware; maturity model;

    机译：合作;业务流程;合作支持;组件成熟度模型;

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