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首页> 外文期刊>Information Systems Research >Seeing the Trees or the Forest? The Effect of IT Project Managers' Mental Construal on IT Project Risk Management Activities
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Seeing the Trees or the Forest? The Effect of IT Project Managers' Mental Construal on IT Project Risk Management Activities

机译：看到树木还是森林？ IT项目经理的心理建设对IT项目风险管理活动的影响

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摘要

Prior research has suggested that information technology (IT) project managers (PMs) often fail to take adequate steps to manage project risks and that this may contribute to the high failure rate associated with IT projects. Knowing when to pay attention to the trees versus the forest may play an important role in IT project risk management. We draw on construal level theory (CLT) to offer a fresh theoretical perspective on IT project risk management as it is uniquely suited to understanding why IT PMs may focus on the forest (abstract, high-level construal) or the trees (concrete, low-level construal). Specifically, we integrate CLT with IT project risk management and theorize how IT PMs' mental construal affects four key IT project risk management activities: (1) risk identification, (2) risk impact assessment, (3) risk response planning, and (4) risk response enactment. We recruited a total of 805 IT PMs for this research and conducted a series of four laboratory experiments. In our experiments, we found that seeing the trees is beneficial in risk identification, risk impact assessment, and risk response planning. Specifically, we found that a concrete (relative to abstract) mental construal of a project leads IT PMs to identify a greater number of risks associated with the project (Experiment 1), and a concrete (relative to abstract) mental construal of a project risk leads IT PMs to perceive a greater potential impact of the risk (Experiment 2) and to perceive that more effort and resources are required for responding to the risk (Experiment 3). In contrast, we found that seeing the forest is beneficial in risk response enactment in that an abstract (relative to concrete) mental construal of a risk response leads IT PMs to be more willing to enact the risk response (Experiment 4).
机译：先前的研究表明，信息技术（IT）项目经理（PM）通常无法采取足够的步骤来管理项目风险，并且这可能导致与IT项目相关的高失败率。知道何时应该注意树木而不是森林可能在IT​​项目风险管理中起着重要作用。我们利用解释级理论（CLT）为IT项目风险管理提供新的理论视角，因为它非常适合理解IT PM为何专注于森林（抽象，高级解释）或树木（具体，低级）。级解释）。具体而言，我们将CLT与IT项目风险管理相集成，并理论化IT PM的心理建设如何影响四个关键IT项目风险管理活动：（1）风险识别，（2）风险影响评估，（3）风险应对计划和（4） ）制定风险应对措施。我们为此研究总共招募了805个IT PM，并进行了四个实验室实验。在我们的实验中，我们发现看到树木对风险识别，风险影响评估和风险响应计划很有帮助。具体而言，我们发现，一个项目的具体（相对于抽象的）心理建设会使IT PM识别与该项目相关的更多风险（实验1），以及一个具体的（相对于抽象的）心理风险建设项目导致IT经理意识到风险的更大潜在影响（实验2），并意识到应对风险需要更多的精力和资源（实验3）。相反，我们发现看到森林对制定风险应对措施是有好处的，因为对风险应对措施的抽象（相对于具体的）心理理解会导致IT项目管理人员更愿意制定风险应对措施（实验4）。

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