Attending the recent opening session of ITI's CRM Evolution and SpeechTEK conferences were, in center forefront, from left: Natalie Petouhoff, CEO at The Executive's Success Acceleration Firm: We Get Results!; Jeanne Bliss, keynoter and founder of CustomerBliss, an international consulting business; ITI's Bob Fernekees, group publisher and vice president of sales; Dennis Sullivan, sales executive, west; David Myron, editorial director of CRM magazine; and Stefan Du Toit, chief strategy officer at Fancam. Fancam's panoramic audience photo-capture technique allows web users to zoom in on themselves even if they are seated in the nosebleed section of a stadium or at the far reaches of a packed audience, and then tag themselves and tell their friends.
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