You know that expression, "Everything old is new again"? When I was a little girl growing up in the 1960s, door-to-door service was the norm. The milkman came and left bottles. A truck brought the best potato chips ever, Charles Chips, in a yellow and brown can. If you ordered something from Montgomery Ward, it would arrive at your house about 6 weeks later. As I got older, these kinds of deliveries stopped. You went to the supermarket for groceries. You didn't wait for weeks for something that you needed. Instead, you went to the mall. Now, thanks to the Internet, we're back to square one. We order food online, and milk, chips, and everything in between is bagged up and dropped off at our door. If you want a CD or a video, you don't hop in the car, you log into your personal Amazon.com account and, a few days later, it's in your mailbox. But the biggest mode of delivery is the Internet itself. This month, articles from Computers in Libraries, CyberSkeptic's Guide to Internet Research, and Searcher each describe Web sites that know how to deliver great products and services.
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