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Stakeholder Attitudes Toward and Values Embedded in a Sensor-Enhanced Personal Emergency Response System

机译：利益相关者对传感器的态度和在传感器增强型个人应急系统中的价值观

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摘要

This paper provides an empirical understanding of concerns that the application of a sensor-enhanced medical alert system, or personal emergency response (PER) system, raises from the perspective of care receivers (users) and care providers. Data were gathered in the context of a field trial of a PER system supporting both user-initiated alerts and automatic fall detection alerts. The system was tested at two residential care facilities for 3 weeks. Drawing on data primarily from post-trial group and pair interviews, we describe and compare care receivers' and providers' views on the following emerging concerns: (i) form factor and ergonomics, (ii) system feedback and user control and (iii) sensor precision and trust. Based on feedback from stakeholder groups, we discuss potential value biases, or discriminating factors, embedded in the evaluated PER system. We also discuss the implications of our findings for a value-driven design agenda for future PER systems.
机译：本文从护理接受者（用户）和护理提供者的角度提供了关于以下方面的经验理解：传感器增强型医疗警报系统或个人紧急响应（PER）系统的应用。在PER系统的现场试验中收集数据，该系统同时支持用户启动的警报和自动跌倒检测警报。该系统在两个居民护理机构进行了3周的测试。我们主要利用审判后小组和配对访谈中的数据，描述并比较护理接受者和提供者对以下新兴问题的看法：（i）外形尺寸和人体工程学，（ii）系统反馈和用户控制，以及（iii）传感器的精确度和信任度。基于利益相关者团体的反馈，我们讨论了嵌入到评估的PER系统中的潜在价值偏差或区分因素。我们还将讨论我们的发现对未来PER系统的价值驱动设计议程的意义。

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