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A comparative study between a computer-based and a mobile-based assessment Usability and user experience

机译:基于计算机的评估和基于移动的评估之间的比较研究可用性和用户体验

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Purpose - The purpose of this study is to compare the overall usability and user experience of desktop computers and mobile-devices when used in a summative assessment in the context of a higher education course. Design/methodology/approach - The study follows a between-groups design. The participants were 110 first-year undergraduate students from a European university. Students in the experimental group participated in the assessment using mobile devices, whereas students in the control group participated using desktop computers. After the assessment, students self-reported their experiences with computer-based assessment (CBA) and mobile-based assessment (MBA), respectively. The instruments used were the user experience questionnaire and the system usability scale. Findings - Attractiveness and novelty were reported significantly higher in the experimental group (MBA), while no significant differences were found between the two groups in terms of efficiency, perspicuity, dependability and stimulation. The overall score for the system usability was not found to differ between the two conditions. Practical implications - The usability and user experience issues discussed in this study can inform educators and policymakers about the potential of using mobile devices in online assessment practices, as an alternative to desktop computers. Originality/value - The study is novel, in that it provides quantitative evidence for the usability and user experience of both desktop computers and mobile devices when used in a summative assessment in the context of a higher education course. Study findings can contribute towards the interchangeable usage of desktop computers and mobile devices in assessment practices in higher education.
机译:目的-这项研究的目的是比较台式计算机和移动设备在高等教育课程中进行汇总评估时的总体可用性和用户体验。设计/方法/方法-研究遵循小组之间的设计。参加者是来自欧洲大学的110名一年级本科生。实验组的学生使用移动设备参加了评估,而对照组的学生则使用台式计算机参加了评估。评估后,学生分别自我报告了基于计算机的评估(CBA)和基于移动的评估(MBA)的经验。使用的工具是用户体验调查表和系统可用性量表。结果-实验组(MBA)的吸引力和新颖性据报道要高得多,而两组在效率,敏锐度,可靠性和刺激性方面均没有发现显着差异。在这两种情况下,系统可用性的总分未发现差异。实际意义-本研究中讨论的可用性和用户体验问题可以使教育工作者和政策制定者了解在在线评估实践中使用移动设备替代台式计算机的潜力。原创性/价值-这项研究是新颖的,因为它为在高等教育课程中进行总结性评估时使用的台式计算机和移动设备的可用性和用户体验提供了定量的证据。研究结果可以促进台式计算机和移动设备在高等教育评估实践中的可互换使用。

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