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Cyber-communic@tion etiquette: The interplay between social distance, gender and discursive features of student-faculty email interactions

机译:网络交流礼仪:社交距离,性别与学生与教师的电子邮件互动的话语特征之间的相互作用

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Purpose - Research has shown that the discursive patterns students use in their email interactions with their teachers are not linguistically and socio-culturally appropriate. Accordingly, the purpose of this paper is to try to explore how socio-cultural conventions influence the Iranian English as a foreign language (EFL) learners' choices of discourse strategies in their email communications within an academic context. The study, then, investigates the impact of social distance and gender on the stylistic features of students' email texts. Design/methodology/approach - The email texts written by 180 university students majoring in Applied Linguistics were systematically analyzed based on such patterns as opening and closing moves, reduced forms, text connectives, symbolization and emoticons. Alternatively, three semi-structured interviews were conducted to gauge the participants' motives underlying the selection of particular discourse features. Findings - The findings revealed that students, despite many statements to the contrary, were aware of the socio-cultural conventions governing email writing style and could write status-appropriate email messages, which rightly reflected the etiquette of email communication within an academic context. Practical implications - The findings may offer certain benefits to EFL teachers and students. Originality/value - The paper highlights understanding of a specific social group in relation to their interaction with different status social groups in the context of a specific communication technology and to some extent the perceived effectiveness of such approaches by those invoking them.
机译:目的-研究表明,学生在与老师的电子邮件交互中使用的话语模式在语言和社会文化上均不合适。因此,本文的目的是试图探索社会文化习俗如何影响伊朗英语作为外语(EFL)学习者在学术环境中通过电子邮件进行的话语策略选择。然后,该研究调查了社交距离和性别对学生电子邮件文本的样式特征的影响。设计/方法论/方法-根据诸如开合动作,简化形式,文本连接词,符号和表情的模式,系统分析了180名应用语言学专业的大学生编写的电子邮件文本。另外,进行了三个半结构化访谈,以评估参与者选择特定话语功能的动机。调查结果-调查结果表明,尽管有许多相反的陈述,学生仍了解电子邮件写作风格的社会文化习俗,并且可以撰写适合自己状态的电子邮件,从而正确地反映了学术环境中电子邮件交流的礼节。实际意义-研究结果可能为EFL的老师和学生带来某些好处。原创性/价值-本文着重强调了特定社会群体在特定通信技术背景下与不同地位的社会群体之间的互动关系的理解,并在一定程度上唤起了人们对这种方法的感知效力。

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