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首页> 外文期刊>Interdisciplinary journal of information, knowledge, and management >Socio-Technical Approach, Decision-Making Environment, and Sustainable Performance: Role of ERP Systems
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Socio-Technical Approach, Decision-Making Environment, and Sustainable Performance: Role of ERP Systems

机译：社会技术方法，决策环境和可持续绩效：ERP系统的作用

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Aim/Purpose This explanatory study aimed to determine the mediating role of ERP in the relation between the effect of a socio-technical approach and decision-making environment, and firms' sustainable performance. Background Although earlier studies have discussed the critical success factors of the failure or success of an ERP system and the extent to which it achieves its desired objectives, the current study focused on the significant impact of socio-technical elements and decision-making environment on the success of the ERP system (i.e., sustainable performance). In addition, the lack of research on ERP as a mediator in the above relationship motivated this study to bridge the literature gap. Methodology The data was collected using questionnaires distributed to 233 randomly selected employees of three multinational companies (BP, LUKOIL, and Eni) operating in Iraq. The structural equation modeling was employed to test the hypothesized relationships. Contribution The study contributes to the literature by examining the mediating role of the ERP system in the relationship between socio-technical elements and the decision-making environment, as well as, the moderating role of organizational culture in the relationship between socio-technical elements and ERP systems. Findings The results showed that ERP is a significant mediator between the linkage of socio-technical elements and the decision-making environment while organizational culture has an insignificant moderating role in the relationship between socio-technical elements and ERP systems. Recommendations for Practitioners In a developing country like Iraq, there is a need to implement ERP to achieve better sustainable performance through change management and organizational development that ultimately work towards enhancing individual capabilities, knowledge, and training. Recommendations for Researchers The researchers are recommended to conduct an in-depth study of the phenomenon based on theoretical and empirical grounds, particularly in light of the relationship of socio-technical elements and decision-making environments. Impact on Society This study provides a reference for organizations with similar cultural backgrounds in using ERP systems to minimize pollution in Iraqi context. Future Research A more in-depth study can be performed using a bigger sample, which not only includes the oil industry but also the other industries.
机译：目的/目的这项解释性研究旨在确定ERP在社会技术方法和决策环境的影响与企业可持续绩效之间的中介作用。背景技术尽管较早的研究已经讨论了ERP系统失败或成功的关键成功因素以及达到其预期目标的程度，但当前的研究重点是社会技术因素和决策环境对ERP系统的重大影响。 ERP系统的成功（即可持续绩效）。此外，在上述关系中缺乏对ERP作为中介者的研究，促使本研究缩小了文献差距。方法论该数据是通过使用问卷调查表收集的，这些问卷调查表是向在伊拉克运营的三个跨国公司（BP，LUKOIL和Eni）的233名随机选择的员工分发的。使用结构方程建模来检验假设的关系。贡献通过研究ERP系统在社会技术要素与决策环境之间的关系中的中介作用，以及组织文化在社会技术要素与决策者之间的关系中的调节作用，为文献研究做出了贡献。 ERP系统。结果结果表明，ERP是社会技术要素与决策环境之间联系的重要中介者，而组织文化在社会技术要素与ERP系统之间的关系中起着微不足道的调节作用。给从业者的建议在像伊拉克这样的发展中国家，有必要实施ERP以通过变更管理和组织发展来实现更好的可持续绩效，从而最终致力于增强个人能力，知识和培训。对研究人员的建议建议研究人员基于理论和经验基础，特别是根据社会技术因素与决策环境的关系，对这一现象进行深入研究。对社会的影响这项研究为具有类似文化背景的组织在使用ERP系统以最大程度减少伊拉克环境污染方面提供了参考。未来研究可以使用更大的样本进行更深入的研究，其中不仅包括石油行业，还包括其他行业。

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