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首页> 外文期刊>Interdisciplinary journal of information, knowledge, and management >SOCIAL MEDIA USE AND ITS EFFECT ON KNOWLEDGE SHARING: EVIDENCE FROM PUBLIC ORGANISATIONS IN DELTA STATE, NIGERIA
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SOCIAL MEDIA USE AND ITS EFFECT ON KNOWLEDGE SHARING: EVIDENCE FROM PUBLIC ORGANISATIONS IN DELTA STATE, NIGERIA

机译：社交媒体使用及其对知识共享的影响：尼日利亚三角洲国家公共组织的证据

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Aim/Purpose This study investigates social media use and its effect on knowledge sharing. Based on the review of related literature, we hypothesised that social media use has a significant effect on outward and inward knowledge sharing. Background While the notion of social media use in work organisations has been progressively developed, empirical studies linking social media to the context of knowledge sharing have only begun to emerge. Even so, literature on social media use and its impact on public organisation is still tentative and remains a developing area. Methodology The partial least square method was utilised in testing of hypotheses with data collected from 103 employees, who by virtue of their position and job function(s) interface with the public for the purpose of sharing knowledge via the social media space. Contribution The study made contributions to the social knowledge management literature in two ways. First, the study developed a research model that links social media use to the two distinct dimensions of knowledge sharing. Second, the study provides a quantitative approach, where statistical techniques were applied to validate the social media use and knowledge sharing link. Findings Statistically, the public organisations utilise social media partly for knowledge sharing, with its effect being significant on outward knowledge sharing and insignificant on inward knowledge sharing. This indicates that social media were deployed mainly for information dissemination "outward knowledge sharing" and not for stakeholders' feedback and interaction "inward knowledge sharing". Recommendations Public organisations should develop a policy framework and guidelines for social media use to encourage the full use of this technology to inform and interact with stakeholders. It is important for this policy document to adopt best practices regarding interactive spaces so that both knowledge sharing dimensions manifest themselves in social media communications. Second, it is necessary to carry out staff training for the professional use of this technology for knowledge sharing. Future Research Future studies may extend to public organisations in other geographical locations around Nigeria. It will be useful for studies to provide an international perspective by sampling public organisations from different countries or by comparing and contrasting the findings of other studies, specifically those from other countries. A longitudinal study should be encouraged to detect advancement or development with regards to the subject matter over a period of time.
机译：目的/目的本研究调查了社交媒体使用及其对知识共享的影响。根据相关文献的审查，我们假设社交媒体使用对外和内外知识共享具有显着影响。背景技术虽然社交媒体的概念在工作组织中逐步开发，但将社交媒体与知识共享的背景联系起来的实证研究只开始出现。即便如此，社交媒体使用的文献也仍然是暂定的，仍然是一个发展中型区域。方法论部分最小二乘法在通过103名员工中收集的数据测试假设，凭借其与公众的位置和工作函数的数据，以通过社交媒体空间分享知识的目的。该研究对社会知识管理文献提供了两种方式的贡献。首先，该研究开发了一种将社交媒体与知识共享的两个不同维度联系起来的研究模型。其次，该研究提供了一种定量方法，其中应用统计技术来验证社交媒体使用和知识共享链接。在统计上，公共组织部分地利用社交媒体，以供知识分担，其效果在向外知识共享和向内知识共享上的外向知识分享和微不足道。这表明社交媒体主要用于信息传播“外在的知识共享”而不是利益相关者的反馈和互动“内心知识共享”。建议公共组织应制定社交媒体用法的政策框架和指南，以鼓励充分利用这项技术，通知和互动与利益攸关方。这项政策文件很重要，以采取有关互动空间的最佳做法，以便在社交媒体通信中表现出来的知识共享尺寸。其次，有必要对知识共享进行专业使用这项技术进行员工培训。未来的研究未来的研究可能会扩展到尼日利亚周边其他地理位置的公共组织。研究将是通过从不同国家的公共组织或通过比较和对比其他研究的调查结果，特别是来自其他国家的研究来提供国际视角。应鼓励纵向研究在一段时间内检测关于主题的进步或发展。

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