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Service Learning and the Capstone Experience

机译：服务学习和顶点体验

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摘要

This paper is based on a senior-level course that uses experiential learning techniques to assess student learning outcomes (SLOs) as part of the assessment process required for the Accreditation Council for Business Schools and Programs (ACBSP). Three options that provide evidence of the SLOs are business simulations, case study analysis, and a service learning project with a research paper. The simulation project had been used in the past at the undergraduate level and is currently in place in a Masters of Business Administration (MBA) assessment program. The undergraduate program also explored case study analysis, but recently employed the service learning project with a research paper. This study analyzes the results of this learning strategy by using a follow-up survey that rates the student on 20 categories of character using the Service Learning Benefits (SELEB) scale (Toncar et al. Journal of Marketing Theory & Practice, 14(3), 223-238, 2006). Business and economic majors at colleges and universities are being challenged to create learning experiences outside the classroom. This allows the student to participate in experiences that may be used as "resume builders" and networking opportunities. The project analyzed is a one credit course that each graduating senior completes in teams of four students. Results indicate that students rate personal responsibility, communication skills and leadership skills highest in this service learning experience. Additionally, students' perceptions of the learning experience have improved since the program's inception.
机译：本文基于一门高级课程，该课程使用体验式学习技术来评估学生的学习成果（SLO），这是商学院和课程认证委员会（ACBSP）要求的评估过程的一部分。提供SLO证据的三个选项是业务模拟，案例分析和带有研究论文的服务学习项目。该模拟项目过去曾在本科阶段使用，目前已在工商管理硕士（MBA）评估计划中使用。该本科课程还探索了案例研究分析，但最近在研究论文中采用了服务学习项目。这项研究通过使用服务学习收益（SELEB）量表对学生进行20种性格评分的后续调查，对该学习策略的结果进行了分析（Toncar et al。Journal of Marketing Theory＆Practice，14（3） ，223-238，2006）。高校的商业和经济专业面临挑战，要在课堂外创造学习经验。这使学生能够参与可用作“简历构建者”的经验和建立交流机会。分析的项目是一学分的课程，每位应届毕业生均由四名学生组成的团队完成。结果表明，在这种服务学习经历中，学生对个人责任感，沟通技巧和领导技巧的评价最高。此外，自计划启动以来，学生对学习经历的看法已有所改善。

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