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Diversity and Social Justice Implications for Outcome Approaches to Evaluation

机译：多样性和社会正义对成果评估方法的影响

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摘要

It is important that counsellors provide evidence regarding the efficacy of their services. Although there has been an increased focus on generic outcome measurement of counselling programs and services, little attention has been paid to accountability issues for meeting the needs of diverse populations. This article highlights the increasing relevance of cultural diversity for evaluation practices, using examples from the Canadian context. An overview is provided of the key issues for evaluation of programs and services involving culturally diverse individuals and how evaluation must incorporate social justice issues within service provision. Evaluation strategies are elaborated along with suggestions for enhancing the intercultural competence of evaluation personnel.
机译：辅导员必须提供有关其服务效力的证据，这一点很重要。尽管人们越来越关注辅导计划和服务的一般结果衡量，但是对于满足多样化人群需求的问责制问题却鲜有关注。本文以加拿大为例，重点介绍了文化多样性与评估实践之间越来越重要的联系。概述了评估涉及文化多样性的个人的计划和服务的关键问题，以及评估如何将社会公正问题纳入服务提供范围。详细阐述了评估策略，并提出了一些增强评估人员跨文化能力的建议。

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