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Business process management systems in port processes: a systematic literature review

机译：港口流程中的业务流程管理系统：系统文献综述

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摘要

In ports, businesses processes can be improved through the use of more efficient technologies. In this regard, Business process management systems (BPMS) may be considered the best tool for this purpose since it helps users to coordinate and automate critical processes such as cargo manifests, customs declaration the management of scales, or dangerous goods, traditionally supported by EDI technologies. The aim of this work is to demonstrate, through a systematic analysis of the literature, the state of the art in BPMS research in the port industry. For this, a systematic review of the literature of the last ten years was carried out. The works generated by the search were subsequently analysed and filtered. After the investigation, it is discovered that the relationship between BPMS and the port sector is practically non-existent which represents an important gap to be covered and a future line of research.
机译：在端口，通过使用更有效的技术可以改善企业流程。在这方面，业务流程管理系统（BPMS）可能被认为是为此目的的最佳工具，因为它有助于用户协调和自动化货物陈列赛，海关宣言的尺度或危险品管理，传统上由EDI支持技术。这项工作的目的是通过对文献的系统分析，港口行业的BPMS研究中的文献系统分析。为此，对过去十年的文献进行了系统审查。随后分析并过滤搜索的作品。在调查之后，发现BPMS与港口扇区之间的关系实际上是不存在的，这代表了要涵盖的重要差距和未来的研究线。

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