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Facilitating flexibility in interorganisational processes: a conceptual model

机译:促进组织间流程的灵活性:概念模型

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Collaboration and coordination between the organisations are necessary in today's business environment, and are enabled by interorganisational business processes. However, shared interorganisational processes may pose additional constraints on the internal processes of an organisation and reduce their flexibility. Many approaches to the construction of interorganisational processes have been proposed recently. These approaches vary from each other in the level of flexibility granted to the participating organisations. Furthermore, most of these approaches focus on implementation details, not relying on a sound theoretical basis. This paper proposes a conceptual model that depicts the nature of the interaction between the organisations through business processes. The model relies on the Generic Process Model (GPM) framework and on Bunge's ontology. It specifically addresses the identification of minimal requirements for achieving an operational process while not interfering with the privacy, autonomy and flexibility of the participating organisations. The application of the model is demonstrated through a case study of an Inter-Library Loan (ILL) process.
机译:在当今的业务环境中,组织之间的协作和协调是必要的,并且可以通过组织间的业务流程来实现。但是,共享的组织间流程可能会对组织的内部流程造成其他约束,并降低其灵活性。最近已经提出了许多组织间过程的构建方法。这些方法在授予参与组织的灵活性方面互不相同。此外,这些方法大多数都集中在实现细节上,而不依赖可靠的理论基础。本文提出了一个概念模型,该模型描述了通过业务流程进行的组织之间的交互的性质。该模型依赖于通用过程模型(GPM)框架和Bunge的本体。它专门解决了在不干扰参与组织的隐私,自治和灵活性的前提下,确定实现操作流程的最低要求的要求。通过对馆际互借(ILL)过程的案例研究证明了该模型的应用。

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