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Contextualisation of business processes

机译：业务流程的上下文化

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Flexibility has emerged as an important requirement in the design of business processes. Research on process flexibility, however, has traditionally been focused on the intrinsic capability of a process to adapt to a new environment (e.g. workflow escalation, ad hoc modelling). This paper proposes to extend the existing body of research by studying the extrinsic drivers for process flexibility, that is, the root causes that actually drive the demand for flexible business processes. The drivers for flexibility can be found in the context of a process and may include among others time, location, weather, legislation or performance requirements. We argue for a stronger and more explicit consideration of these contextual factors in the design of business processes in order to make processes more adaptive. This paper discusses why context matters and how context can be conceptualised, classified and integrated with existing approaches to business process modelling. We use a goal-oriented process modelling approach to be able to identify relevant context elements and propose a framework and a meta model for classifying relevant context. These extensions are an essential foundation for the definition and implementation of truly agile processes, and as such of high practical and theoretical value.
机译：灵活性已成为业务流程设计中的一项重要要求。然而，传统上，对流程灵活性的研究一直集中在流程适应新环境的内在能力上（例如，工作流程升级，临时建模）。本文建议通过研究过程灵活性的外部驱动因素来扩展现有的研究范围，也就是说，实际上是推动了对灵活业务流程需求的根本原因。灵活性的驱动因素可以在过程中找到，并且可能包括时间，位置，天气，法规或性能要求。我们主张在业务流程的设计中更强烈，更明确地考虑这些上下文因素，以使流程更具适应性。本文讨论了为何上下文重要，以及如何将上下文概念化，分类并与现有的业务流程建模方法集成。我们使用面向目标的过程建模方法来识别相关上下文元素，并提出用于分类相关上下文的框架和元模型。这些扩展是定义和实施真正的敏捷过程的必要基础，因此具有很高的实践和理论价值。

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