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A new hope? Experiences of accessibility of services in deaf and hard-of-hearing audiences post-digital television switchover

机译:新希望?数字电视切换后,聋哑人和听力障碍的观众可以享受服务的体验

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摘要

One promise of the switchover from analogue to digital television was new accessibility solutions. In the case of deaf and hard-of-hearing audiences who rely on subtitling for comprehension, the digital switchover makes it possible for greater provision of subtitling or improvements in accuracy. Utilizing quantitative data from a questionnaire completed by 339 participants with varying degrees of hearing difficulty in Wales, this article assesses perceptions of subtitling pre- and post-digital switch. A within-group comparison across age groups is also used to assess whether improvements in service are age defined. The results found that difficulties in accessing quality subtitling are still experienced by this audience post-digital switchover and that there are no significant differences in age in experiencing these difficulties. Knowledge of other digital services is subject to a significant difference in age, which indicates more work is required to inform older audience members of the ajfordances of digital television.
机译:从模拟电视到数字电视的转变的一个希望是新的可访问性解决方案。对于依靠字幕来理解的聋哑和听障观众来说,数字转换可以提供更多的字幕或提高准确性。本文利用威尔士339名听力障碍程度不同的参与者填写的问卷中的定量数据,评估了对数字前和数字后切换的微妙理解。跨年龄组的组内比较还用于评估服务的改善是否由年龄决定。结果发现,该受众在数字转换后仍然难以获得高质量的字幕,并且在经历这些困难的年龄上没有显着差异。对其他数字服务的了解会随着年龄的增长而变化,这表明需要做更多的工作才能使年长的听众了解数字电视的魅力。

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