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首页> 外文期刊>International journal of electronic government research >Grounded Theory Analysis of Successful Implementation of E-Government Projects: Exploring Perceptions of E-Government Authorities
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Grounded Theory Analysis of Successful Implementation of E-Government Projects: Exploring Perceptions of E-Government Authorities

机译：电子政务项目成功实施的扎根理论分析：探索电子政务当局的看法

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摘要

This article explores the perceptions of senior managers about the successful implementations of e-government projects in their agencies, identifying what problems they have encountered and how they have addressed these problems better. 17 e-government projects were interviewed to reveal their underlying perceptions on the successful implementation of e-government projects in their agencies. After analyzing their interview transcripts, forty-nine constructs were revealed, refined, and categorized. The findings indicate that there is a lack of consensus among project managers about what constitutes e-Government project success, there was agreement across all levels of management that project success needs to be measured through a set of quantitative measures such as the number of transactions submitted through the e-government system, number of users using the system, and total time required to complete a process. Drawing from the empirical findings, this article presents a conceptual framework for change management in e-government projects together with a set of recommendations.
机译：本文探讨高级管理人员对其机构中电子政务项目成功实施的看法，确定他们遇到了哪些问题以及如何更好地解决这些问题。采访了17个电子政务项目，以揭示他们对于在其机构中成功实施电子政务项目的基本看法。在分析了他们的访谈记录后，揭示，精炼和分类了49种结构。调查结果表明，项目经理之间对于电子政务项目成功的构成缺乏共识，各级管理层达成共识，即项目成功需要通过一系列定量措施来衡量，例如提交的交易数量通过电子政务系统，使用该系统的用户数量以及完成一个流程所需的总时间。从实证研究结果中，本文提出了电子政务项目变更管理的概念框架以及一系列建议。

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